Extended right of withdrawal: Orders up to and including December 23, 2022 can be returned by January 13, 2023
You want to return an item? Within 14 days of receiving the goods, you can easily return the item to us.
Please send the sufficiently prepaid package to:
Coburger Str. 26
96271 Grub a. Forst
Shipments without freight prepaid will not be accepted
Exchange / New order
A direct exchange is unfortunately not possible. Please send the item back and order the desired product as usual in our online shop.
We want to offer you flawless products in excellent quality! Should you still have a reason for complaint, please send us an e-mail with the following details:
- Customer and invoice number
- Purchase date
- A description and, if possible, one or two images of the defect.
We will immediately send you information on how to proceed.